Refund policy
At Dew or Dare, we are committed to providing you with safe, high-quality skincare. Due to the nature of our products, we follow a strict No Cancellation, No Return, No Refund Policy.
We kindly ask you to review the details below before placing an order.
🚫 No Cancellations
- Orders cannot be cancelled once placed.
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Please double-check your cart, shipping address, and payment details before confirming your purchase.
🚫 No Returns
- Due to hygiene and safety standards, we do not accept returns or exchanges for any products, whether opened or sealed.
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All sales are final.
🚫 No Refunds
- We do not offer refunds for any reason, including change of mind or dissatisfaction with product performance.
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Please read ingredient lists carefully, perform a patch test, and reach out to our team if you have any questions before purchasing.
✅ Exceptions: Wrong or Missing Products
We will offer a resolution only in the following cases:
- Wrong product delivered
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Missing product from your order
To report an issue:
- Email hellodewordare@gmail.com within 24 hours of delivery.
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Attach clear photos and an unboxing video as proof.
✅ Resolution will be provided as:
- An e-voucher (equal to product value) OR
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A replacement product — at our discretion
⚠ Important Notes
- We do not accept requests for product dissatisfaction, allergic reactions, or change-of-mind refunds.
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We highly recommend performing a patch test before full use.
💬 Need Help?
If you experience any delivery or product issues, we’re here to help:
- Email: hellodewordare@gmail.com
- Phone: +91 9010555200
- Support Hours: Monday–Friday, 9:30 AM – 6:30 PM (IST)