Terms of service

This document is an electronic record under the Information Technology Act, 2000, including the Consumer Protection (E-Commerce) Rules, 2020. It is published in accordance with applicable laws and does not require physical or digital signatures.

By accessing or using www.dewordare.com (“Website” or “Platform”), operated by The Total Care – TOT (“Company”), you (“you,” “user,” “customer”) accept these Terms & Conditions (“T&C”). If you do not agree, please stop using the Website.

1. Revision of Terms

The Company may update or modify these T&C at any time without prior notice. We will post updates on this page, and continued use of the Website implies acceptance. If you do not agree with the revised terms, you should discontinue using the Website.

2. Privacy Practices

We respect your privacy. Our Privacy Policy explains how we collect, use, share, and protect your data. By using the Website, you consent to these practices, including disclosure of information if required by law, regulation, or valid government or legal requests.

3. Products and Services

  • Products sold under Dew or Dare are for personal use only. Resale is prohibited unless authorized.
  • We may change, suspend, or discontinue products or prices without notice.
  • We strive for accurate descriptions but do not guarantee complete accuracy in product details or images. Minor variations may occur.

4. User Communications

By engaging with us (site, email, SMS, social, phone), you consent to receive both transactional and promotional communications from us.

5. Intellectual Property

All materials on the Website (including design, layout, look, graphics, logos, content) are owned by The Total Care – TOT and protected under Indian intellectual property laws. Reproduction, redistribution, or unauthorized use is strictly prohibited.

6. Eligibility

Users must be 18 years or older or have parental/guardian permission. You are responsible for activities under your account.

7. User Accounts

Keep your account credentials confidential. Notify us at hellodewordare@gmail.com of any suspected breach. We reserve the right to suspend accounts in case of violation of these terms.

8. Third-Party Links

Linked websites are provided for convenience only. We do not endorse or control external content and are not responsible for any damages resulting from third-party sites.

9. Permitted Use and Restrictions

You agree:

  • Not to use the Website for illegal, harmful, harassing, defamatory, or objectionable activities.
  • Not to upload viruses, spam, or disruptive content.
  • Not to attempt unauthorized access or security breaches.
  • Not to reproduce or resell content or products without permission.

10. Legal Disclosures

We may disclose user information if required to comply with laws, legal processes, or government requests.

11. Cancellations, Refunds & Returns

  • Due to the nature of personal care and hygiene products, we do not accept cancellations, returns, or refunds once an order has been placed.
  • All sales are final.
  • We encourage customers to carefully review product details and ingredient lists before purchasing.
  • Full policy at www.dewordare.com/refundpolicy

12. Shipping & Delivery

  • Orders ship within 1–2 business days and deliver in 3–7 business days.
  • Details at www.dewordare.com/shippingpolicy

13. Payments

We accept credit cards, debit cards, net banking, UPI, wallets, and COD (if available).

14. Warranties & Disclaimer

The Total Care – TOT (Dew or Dare) makes no representations or warranties about the suitability, completeness, reliability, accuracy, or timeliness of the information, content, products, or services provided on this Website for any purpose.

All content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Title and non-infringement

We do not guarantee that the Website will be error-free, uninterrupted, or free from viruses or harmful components. Individual product results may vary. We recommend performing a patch test before use. If irritation or allergy occurs, discontinue use and consult a medical professional.

15. Manufacturer Disclaimer

The Total Care – TOT markets and sells products under the Dew or Dare brand, which are manufactured by third-party, licensed manufacturers.

While we make every effort to ensure product quality through our supply chain partners, The Total Care – TOT is not the manufacturer of the products. We disclaim liability for manufacturing defects, formulation issues, or ingredient-level safety concerns beyond the scope of packaging, handling, and marketing obligations.

Customers are advised to carefully review ingredient lists and consult a healthcare professional in case of any allergies, sensitivities, or medical concerns.

16. Limitation of Liability

To the fullest extent permitted by law, The Total Care – TOT is not liable for indirect, incidental, or consequential damages related to your use of the Website or products, including but not limited to lost profits, business interruption, or data loss.

17. Termination

We may suspend or terminate your account or access at our discretion for violations or other reasons without prior notice.

18. Indemnity

You agree to indemnify The Total Care – TOT, its team, affiliates, and partners from any claims, liabilities, or expenses arising from your actions, account use, or breach of these T&C.

19. Governing Law & Jurisdiction

These T&C are governed by Indian law. Disputes will be subject to the exclusive jurisdiction of the courts in Nizamabad, Telangana, India.

20. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, pandemics, strikes, cyberattacks, or government actions.

21. Entire Agreement

These T&C, along with our Privacy Policy, Refund Policy, and Shipping Policy, form the entire agreement between you and The Total Care – TOT.

22. Contact Us

Customer Care:
Call: +91 9010555200
Email: hellodewordare@gmail.com
Address: 6-12-2/1, Gurbabadi Road,
Nizamabad, Telangana – 503001, India
Time: Monday to Friday, 9:30 am – 6:30 pm